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Workrise is the leading job placement and career-building resource for skilled laborers. It helps workers find work, get paid, and get the training they need. It enables energy industry companies to empower workers in oil and gas, solar and wind. Its solution has expanded into equipment and vendor management, as well as on-demand, app-based service fulfillment, bringing cost savings, and operational efficiencies to energy companies across the United States.

Workrise was founded in 2014. In 2021, Workrise raised $300 million in Series E funding.

Role & Duration

St. Product designer

2021 - 2022


Discovery workshops





Phone - iOS / Android

The Projects

These are the projects designed for the workplace team at Workrise. The target audiences are workers and clients in the oil and gas field across the US.

Business Goals

The short-term goal is to reduce cost per worker. The long-term goal is to increase active users to 1 million by 2030. 

The Challenges

The product team has to communicate with many operation teams in an old industry; most of the users are low-tech; company is in a period of fast growth and change.

Case study 1: Onboarding (Admin + Worker app)

What: Automate and track worker onboarding process 

Result: Decreased Workrise cost per worker and created market-compatible user experience for workers

  • Streamlined admin/worker relationship. All admins can now adopt any worker's onboarding process.

  • Easy for Admin to prioritize the tasks every day

  • Enabled email tracking: conversations with workers, and workers' responses 

  • Collected data on every step for future improvement

What: A worker onboarding page to show all the tasks that workers need to complete before their first day of work
​Hypothesis​ Result: The feature will create an easier process for workers to track and complete all of the important tasks prior to starting work. This increases worker compliance with WR criteria.


1. Visualized process with illustrated storyboards. Doing so, identified onboarding pain points, inspired operation teams’ empathy, and aligned different teams to work on onboarding process improvement

2. Hosted problem defining workshops, Identified pain points from unorganized process diagrams and found better solutions ​​

3. Created diagram while discovering the pain points 

Design System: 

1. Conducted design system workshops to ensure the team was aligned

2. Created, re-organized and improved design system along with the project progresses

3. Improved the communication between design and engineer teams

Case study 2: Dashboard (Client app)

What: A project to identify opportunities for O&G product growth, and build tests for quick real-life validation from users
Result: Demonstrated fresh methods for testing new features, and for a data-oriented decision-making process


1. Since leadership's goal was very vague, simply just client growth. Our 3 people team (PM, Design, and Eng) started over exploration and interviews in order to figure out the framework and priorities

2. After communicating with the leadership, we shrink down the focus to 1 experience with 3 different approaches. We started to advocate bringing valuable dashboards to clients to increase sales and increase the value of the product. Working closely with eng and data analyst building the dashboard.

3. First time using painted door test at Workrise, try to bridge the feedback loop for clients by using instant survey, booking system and email.